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From Our Founders

MCN founders recognized the urgent need for healthcare providers to comply with emerging regulations, avoid risk and increase patient safety.

It all started on May 1, 1987...

We worked in the same trauma center before founding our consulting company — Medical Consultants Network (MCN). Initially, we assisted hospitals with policies to address regulations to address patient dumping — the practice of transferring or turning a patient away due to the patient’s inability to pay.

As other consultants joined us at MCN, we expanded our coverage of the regulations. We hired typing pools to come to our clients (hospitals) to type missing policies and procedures using the policies and procedures we developed — manuals stored in the trunks of our cars!

Eventually we became a publishing company providing hospitals, clinics and other healthcare organizations with policy and procedure manuals for every department. Those hard-copy manuals became 5¼-inch floppy disks and later 3½-inch disks. Today we provide our manuals through the cloud.  

MCN’s StayAlert!  regulatory email notifications were developed in response to our customers’ need for policy updates, regulatory changes, recalls, best practices and other healthcare information.

As our business grew, our customers asked for a Policy Management Software System. We listened!  MCN’s Policy Manager is a robust workflow and document control management system.

We then created MCN Learning to provide education on a variety of topics associated with regulations, compliance and best practices.

Through perseverance and by never taking outside funding, we are a stable innovative company. Our journey continues with many high-growth opportunities ahead of us. We look forward to our exciting future!

 

Amanda Valeur

Amanda Valeur

Founder

Pamela Gustafson-Kirkwood

Pamela Gustafson-Kirkwood

Founder