Category
Departmental
Category
Accreditation and Compliance
Admitting Department Policy and Procedure Manual
MCN’s Admitting Department Policy and Procedure Manual functions as a complete reference guide to efficient and effective management of the Admitting Department. MCN puts everything you need for your Admitting Department's Joint Commission and NIAHO compliance right at your fingertips in one easy-to-use volume! This valuable resource manual includes over 140 proven, up-to-date policies, procedures and forms in a simple and easy-to-customize format.
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SECTION 01 - EMERGENCY MANAGEMENT
SECTION 02 - ENVIRONMENT OF CARE
2001 - Admitting Department Safety2002 - Sample Safety Training Outline - Admitting Department2003 - Hazard Surveillance Detection Survey - Admitting Department2004 - Body Mechanics Training2005 - Body Mechanics - Staff Education Handout2006 - Electrical Safety2007 - Electrical Extension Cords2008 - Personal Electrical Equipment2009 - Workplace Violence Prevention Plan2010 - Recognizing Inappropriate Behavior2011 - Conduct to Minimize Violence2012 - Cashier's Office2013 - Cashier Safety2014 - Cashier Violence Prevention Checklist2015 - Patient Valuables2016 - Patient Property Inventory Form2017 - Hazardous Materials and Waste Management Program2018 - How to Read Safety Data Sheets (SDS)2019 - Fire Safety2020 - Fire Safety - Staff Responsibilities for General Fire Prevention2021 - Types of Fire Extinguishers
SECTION 03 - HUMAN RESOURCES
3001 - Position Description/Performance Evaluation - Admitting Department Manager3002 - Performance Evaluation - Population-Specific/Age-Related Competency - Admitting Department Manager3003 - Annual Competency Skills Assessment - Admitting Department Manager3004 - Position Description/Performance Evaluation - Admitting Department Supervisor3005 - Performance Evaluation - Population-Specific/Age-Related Competency - Admitting Department Supervisor3006 - Annual Competency Skills Assessment - Admitting Department Supervisor3007 - Position Description/Performance Evaluation - Admitting Department Clerk3008 - Performance Evaluation - Population-Specific/Age-Related Competency - Admitting Department Clerk3009 - Annual Competency Skills Assessment - Admitting Department Clerk3010 - Position Description/Performance Evaluation - Cashier3011 - Performance Evaluation - Population-Specific/Age-Related Competency - Cashier3012 - Annual Competency Skills Assessment - Cashier3013 - New Hire Processing Checklist3014 - Pre-Placement Physicals3015 - New Employee Orientation3016 - Training for New Personnel3017 - Admitting Department - New Employee General Orientation Checklist3018 - Continuing Education3019 - Performance Evaluations3020 - Dress Code3021 - Employee Photo Identification Badge3022 - Attendance and Tardiness3023 - Employee Requests for Time Off3024 - Disciplinary Action3025 - Progressive Discipline Memo3026 - Harassment, Sexual (Either Sex)3027 - Annual Health Screening3028 - Return to Work After Illness/Injury Policy3029 - Physician's Certification of Illness - Sample Form3030 - On-the-Job (Workers' Compensation) Injured Employee Processing3031 - Personal Telephone Calls To/From Employees
SECTION 04 - INFECTION PREVENTION AND CONTROL
4001 - Infection Prevention and Control - Admitting4002 - Standard Precautions4003 - Hand Hygiene - CDC Guidelines4004 - Transmission-Based Precautions (Isolation Precautions)4005 - Admission of a Patient with a Communicable Disease4006 - Registration of Patients with Known Multi-Drug-Resistant Organisms
SECTION 05 - LEADERSHIP
SECTION 06 - PERFORMANCE IMPROVEMENT
6001 - Admitting Department Performance Improvement Plan6002 - Admitting Department PI Monitoring and Evaluation Plan6003 - Admitting Department PI Trending Sheet6004 - Admitting Department PI Outcome Evaluation6005 - Admitting Department PI Volume Measures/Statistics6006 - Incident Report Protocol6007 - Occurrence Report Form (Incident Report)
SECTION 07 - RIGHTS AND RESPONSIBILITIES OF THE INDIVIDUAL
7001 - Patient Rights and Responsibilities7002 - Pediatric Rights and Responsibilities of Parents/Guardians7003 - Patient's Rights to Request Treatment7004 - Confidentiality of Information - General Issues7005 - Advance Directives7006 - Sample Directives for Resuscitation Form7007 - Conditions of Admission7008 - Sample Conditions of Admission to Hospital Form7009 - Consent for Treatment of Minors7010 - Consent Requirements for Self-Sufficient Minors7011 - Surrogate Decision Makers7012 - Recognizing and Reporting Suspected Child, Adult, Disabled Person or Elderly Abuse/Neglect/Exploitation7013 - Complaint Resolution Process7014 - Patient Complaint and Grievance Process7015 - Hospital Services Brochures7016 - Sample Patient Brochure
SECTION 08 - DEPARTMENT POLICIES AND PROCEDURES
8001 - Type and Source of Admission8002 - Patient Admission8003 - Admitting Process8004 - Pre-Registration Guidelines8005 - Pre-Admission Testing - Insurance Verification8006 - Patient Classification8007 - Ethnicity of Patient8008 - Communication and Handling of Secured Patients8009 - Patient Identification for Clinical Care and Treatment8010 - Admitting Department Patient Log Maintenance8011 - Emergency Department Patient Registration8012 - Emergency Department Central Log8013 - Medical Screening Examination8014 - Admitting Patients from Physician's Office8015 - Admission Process Flowchart - Direct Admit from Physician Office, Home and/or Other Facility - Urgent Care Admit8016 - Obstetric Patients Admission8017 - Admission Process Flowchart - Direct Admit from Internal Medicine/ Cardiology, Nuclear Medicine, GI Lab and/or Outpatient Surgery - Labor and Delivery8018 - Outpatient Surgery - Admission8019 - Admission Process Flowchart - Preop Admit - Preop Holding Area, Day of Admit8020 - Registering Patients on Social Security Disability8021 - Initiating Patient Medical Record8022 - Intrafacility Transfers8023 - Admitting Patients of a Suspended Physician8024 - Managing Patient Flow8025 - Bed Assignments8026 - Bed Assignment - Prioritizing Admits8027 - Critical Bed Shortages8028 - Bed Status8029 - Determining Primary Insurance8030 - Obtaining Insurance Pre-Authorization8031 - Insurance Verification8032 - HMO and PPO Insurance Plans8033 - Commercial Insurance8034 - Deductibles and Co-Insurance Payment Collection8035 - Medicare8036 - Medicare Secondary Payer Screening8037 - Medicare - Primary vs. Secondary Insurance8038 - An Important Message from Medicare8039 - Copy of An Important Message from Medicare8040 - Notifying Medicare Beneficiaries of Their Discharge Appeal Rights8041 - Use of Advance Beneficiary Notice of Non-Coverage (ABN)8042 - Medicaid8043 - Self-Pay Admission8044 - Cash Accounts - Collection of Deposits8045 - Workers' Compensation8046 - Liability Cases8047 - Billing Rejection Log Maintenance8048 - Insurance Company Reference List