Category
Medical Office/Medical Group

Medical Office Policy and Procedure Manual

The Medical Office Policy and Procedure Manual is cross referenced to Joint Commission standards for Ambulatory Care and Primary Care Medical Homes and NCQA standards for Patient Centered Medical Homes. This manual includes policies that meet OSHA requirements for safety and infection control, Human Resources policies and Medical Office Compliance Plan and much more!

One Year Online Subscription
Add to Cart
$229.99

Table of Contents - TJC StandardsTable of Contents - NCQA StandardsCopyrightDisclaimerApproval/Signature SheetIntroduction
SECTION 02 - PATIENT CARE
2001 - New Patients2002 - Designated Primary Care Clinician2003 - Interdisciplinary Team2004 - Patient Treatment Plan2005 - Medication Patient Information and Reconciliation2006 - Annual Wellness Visits and Personalized Prevention Plan Services2006A - Interim Recommendations for Novel Influenza A Viruses2007 - Health Assessment Form - Adult2008 - Preventive Care Guidelines for Asymptomatic Male and Female Adults (Over 21 Years)2009 - Health Assessment Form - Obstetric2010 - Health Assessment Form - Pediatric2011 - Preventive Care Guidelines for Asymptomatic Children and Adolescents (Birth - 20 years)2012 - Childhood Lead Poisoning Evaluation Questionnaire Form2013 - Adolescent Health Inventory Form2014 - Clinical Decision Support Tools2015 - AHRQ Guide to Clinical Preventive Services, 20142016 - Administering the Tuberculin Skin Test (TST)2017 - Emergencies - Patient2018 - Emergency Supplies - Office2019 - Examination Equipment2020 - Health Education2021 - Sample Patient and Family Education Form2022 - Community Resources List for Patients and Families2023 - Heat-Related Health Conditions Fact Sheet2024 - West Nile Virus Fact Sheet2025 - Invasive Procedures - Staffing of2026 - Lab and Diagnostic Test Results2027 - Abnormal Lab or X-ray Results - Patient Notification2028 - Latex Sensitive Patient - Care of2029 - Management of Multidrug-Resistant Organisms in Non-Hospital Healthcare Settings2030 - Pregnant Patients - Radiological Examination2031 - Child, Adult, Disabled Person or Elderly Abuse - Recognition and Reporting2032 - Sexual Assault or Abuse2033 - Reporting of Injuries Related to Criminal Conduct2034 - Reporting Medically Impaired Drivers to the Department of Motor Vehicles (DMV)2035 - Transferring Care of Patients to Another Practitioner2036 - Physician Letter - Transferring Care to Another Provider2037 - Non-Compliance Letters - Physician to Patient (HMO)2038 - Non-Compliance Letter #1 (HMO)2039 - Non-Compliance Letter #2 (HMO)2040 - Non-Compliance Letter #3 (HMO)
SECTION 03 - INFECTION PREVENTION AND CONTROL
SECTION 06 - MEDICAL RECORD
6001 - Confidentiality of Information - General Issues6002 - Confidentiality Statement (Employee)6003 - Electronic Health Record System6004 - Administrative Safeguards - Risk Analysis6005 - Administrative Safeguards - Risk Management6006 - Administrative Safeguards - Security Awareness and Training6007 - Administrative Safeguards - Password Management6008 - Physical Safeguards - Workstation Use6009 - Meaningful Use Overview6010 - Timelines for Meaningful Use6011 - Attestation for Meaningful Use (MU)6012 - Overview of Stage 1 Meaningful Use - Eligible Professionals6013 - Overview of Stage 2 Meaningful Use6014 - Overview of Stage 3 Meaningful Use6015 - Reporting Data Externally6016 - Protection and Availability of Medical Records6017 - Access Requests6018 - Patient Access to Medical Records6019 - Release of Medical Information6020 - Medical Records Request and Release Form6021 - Release of Information Regarding HIV or AIDS6022 - Confidential Messages6023 - Purging and Destruction of Medical Records6024 - Medical Record Standards6025 - Medical Office Documentation6026 - Patient Problem List6027 - Prescription Medication Record Form6028 - ICD-9-CM/ICD-10 Diagnosis Codes6029 - Medical Record Review Form6030 - Pediatric Medical Record Review Form6031 - Office Surgical Review Form6032 - Asthma Review Summary Form6033 - Diabetes Management Form6034 - Utilization of the Facsimile Machine6035 - Faxing Medical Records6036 - Fax Transmittal Sheet6037 - Employee Training Log for Computer and Fax Stations6038 - Guidelines for Use of Electronic Mail6039 - Social Media - Use of
SECTION 08 - PERFORMANCE IMPROVEMENT
SECTION 10 - HUMAN RESOURCES
10001 - Equal Employment Opportunity10002 - Staff Qualifications and Competency10003 - Primary Care Clinician Credentialing Process10004 - Employment Application Form - Sample10005 - Proof of Right to Work10006 - Reference Checking10007 - License Verification10008 - Inservice Education10009 - Continuing Education10010 - Performance Evaluations10011 - Personnel Action Form10012 - Attendance and Tardiness10013 - Dress Code10014 - Employee Requests for Time Off10015 - Harassment, Sexual (Either Sex)10016 - Lunch and Rest Breaks10017 - Paid Time Off (PTO)10018 - Workers' Compensation10019 - Termination of Employment10020 - Position Description/Performance Evaluation - Office Manager - RN10021 - Performance Evaluation - Population-Specific/Age-Related Competency - Office Manager - RN10022 - Annual Competency Clinical Skills Assessment - Office Manager - RN10023 - Position Description/Performance Evaluation - Nurse Practitioner10024 - Performance Evaluation - Population-Specific/Age-Related Competency - Nurse Practitioner10025 - Annual Competency Clinical Skills Assessment - Nurse Practitioner10026 - Position Description/Performance Evaluation - Physician's Assistant - Medical Office10027 - Performance Evaluation - Population-Specific/Age-Related Competency - Physician's Assistant - Medical Office10028 - Annual Competency Clinical Skills Assessment - Physician's Assistant - Medical Office10029 - Delegation of Services Agreement Between Supervising Physician and Physician Assistant - Example10030 - Approved Supervising Physicians Responsibility for Supervision of Physician Assistant - Example10031 - Position Description/Performance Evaluation - Office RN10032 - Performance Evaluation - Population-Specific-Age-Related Competency - Office RN10033 - Annual Competency Clinical Skills Assessment - Office RN10034 - Position Description/Performance Evaluation - Office LPN/LVN10035 - Performance Evaluation - Population-Specific/Age-Related Competency - Office LPN/LVN10036 - Annual Competency Clinical Skills Assessment - Office LPN/LVN10037 - Position Description/Performance Evaluation - Medical Assistant - Office10038 - Performance Evaluation - Population-Specific/Age-Related Competency - Medical Assistant - Office10039 - Annual Competency Skills Assessment - Medical Assistant - Office10040 - Position Description/Performance Evaluation - Office Receptionist10041 - Performance Evaluation - Population-Specific/Age-Related Competency - Office Receptionist10042 - Annual Competency Skills Assessment - Office Receptionist10043 - Position Description/Performance Evaluation - Office Bookkeeper10044 - Annual Competency Skills Assessment - Office Bookkeeper10045 - Position Description/Performance Evaluation - Medical Office Insurance Biller10046 - Annual Competency Skills Assessment - Medical Office Insurance Biller10047 - Annual Competency - Joint Commission National Patient Safety Goals and Universal Protocol for Ambulatory Care