This book is a collection of tips, secrets and stories from people that have been involved in the accreditation process, including CEOs, COOs, board members, medical directors, nurses, physicians, surveyors and consultants. The authors of this book are actual surveyors working in the trenches. They have compiled these tips, stories and secrets from the smallest freestanding ambulatory centers to the largest healthcare systems in the country. Having been involved with all sides of the accreditation picture as administrators, clinicians, nurses, patients and surveyors, they have presented a useful tool for you and your organization to use as you go through the accreditation process.