Tools for Continual Improvement Series 1

The Flowchart: Picture of a Process Viewers learn about the concept of flowcharting a process, the elements of a flowchart and development and use of flowcharts through observing a process improvement team working on x-ray scheduling process. Item #EL0010 - $395.00 (Length 13 minutes)

The Cause & Effect Diagram This videotape explores the concept of complex causal relationships by focusing on a team that is analyzing the accuracy of transcriptions. Viewers learn about the elements, how to construct and use the cause and effect diagram in process improvement teams. Item # EL0020 - $395.00 (Length 14 minutes)

Team Meeting Skills This videotape introduces the concept of a meeting as a process to be defined and improved. In the video, a team is meeting to improve the process of preparing operating rooms for surgery. After watching the video, viewers will be able to use the seven-step meeting process, use special meeting roles to improve meeting effectiveness and describe the importance of using a defined meeting process that includes steps and roles. Item # EL0030 - $395.00 (Length 18 minutes)

Idea Generating Tools This videotape presents the idea generating tools of brainstorming and nominal group technique. Viewers learn the steps of brainstorming and nominal group technique and the tools’ use in process improvement teams. This team looks at the factors affecting the timeliness of surgery starts and the ways to improve surgical instrument availability. Item #EL0040 - $395.00 (Length 15 minutes)

Consensus Decision Making Tools As a process improvement team works to make surgical instruments more available, viewers learn about the concept of consensus decision making and the steps in the decision making tools of multiple voting, rank ordering and structured discussion. Item #EL0050 - $395.00 (Length 23 minutes)

Purchase Individually or Receive Special Pricing by Purchasing the Set of 5 Performance Improvement Video Training Modules for $1675.00 Item #EL0001

Tools for Continual Improvement Series 2

Pareto Analysis This video explores Pareto analysis through the example of a team working on reducing needle sticks in a healthcare organization. Specific direction on how to create a Pareto Diagram enables viewers to immediately use this tool in their own improvement efforts. Additional examples of how Pareto analysis can aid improvement include a maintenance team improving the availability of facility repair parts and a team improving the timeliness of patient admissions. Item #EL0060 - $395.00 (Length 24 minutes)

Planning for Data Collection By watching an improvement team of laboratory workers planning a data collection effort, viewers learn the components of a data collection plan that will ensure that data is collected in an efficient and effective manner. Item #EL0070 - $395.00 (Length 15 minutes)

Data Collection Methods Operational definitions, stratification and sampling are three of the most critical yet difficult aspects of a good data collection effort. Viewers learn what these methods are and how to successfully use them in an improvement effort. Included in this video is an example of how these methods would apply to improving the timeliness of surgery starts. Item #EL0080 - $395.00 (Length 18 minutes)

Purchase Individually or Receive Special Pricing by Purchasing the Set of 3 Data Collection Video Training Modules for $995.00 Item #EL0002

Tools for Continual Improvement Series 3

Variation: The Foundation for Run Charts and Control Charts This video describes the need for graphical pictures of process output, explores ways to identify special cause variation or to determine if common cause variation is present and discuss strategies to make appropriate decisions based on the type of variation present in the process. It also explores the concept of process capability and the role that understanding variation plays in improving the capability of a process to meet customer needs. Item # EL0090 - $495.00 (Length 29 minutes)

Control Charts: Construction, Interpretation and Application (sold as a 2-tape set only) This two-video learning module is designed for just-in-time team training, the classroom or the individual. The first tape provides the tools and skills to select, construct and interpret control charts, while the second tape shows how control charts are being used in actual works settings. Item #EL0100 - $795.00 (Length 29 minutes each tape)

Purchase Individually or Receive Special Pricing by Purchasing the Set of 3 Data Collection Video Training Modules for $1095.00 Item #EL0003

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