All you need is one more thing to worry about while you provide emergency patient care. Let MCN take the burden out of your JCAHO survey process with the Emergency Department Tracer Visit Survey Video! See for yourself typical questions asked of ED staff, and learn how to give your surveyors the most appropriate answers!
This new video educates your staff about:
What has changed with the JCAHO’s new survey process:
What is new
What remains the same
What a “tracer visit is” and how the JCAHO’s “tracer methodology” applies to the Emergency Department
What the JCAHO’s priority focus process is and how it will impact the Emergency Department
What the JCAHO’s identified priority focus areas are and how these apply to the Emergency Department
What the Periodic Performance Review is, what this means to your staff, and what impact this review has during the accreditation visit
The JCAHO’s required action plan for any areas found out of compliance during the Periodic Performance Review and how elements of the action plan may impact the Emergency Department
How to best prepare for the new survey process and what to expect during a tracer visit to the Emergency Department
Increase your comfort level and build your survey confidence by knowing what to expect by viewing the actual survey process and tracer visits. You’ll see surveyor focus areas, what areas are physically inspected and whom the surveyor typically wishes to interview.
Now, you can replace survey anxiety with the feeling of being well prepared, well practiced, and confident in how you handle your JCAHO Emergency Department survey.
