Human Resources: Competence Assessment Process Video

A comprehensive video demonstrating must know elements regarding the JCAHO survey process under the JCAHO’s Shared Visions – New Pathways Program for conducting the Competence Assessment Process Session

The Competence Assessment Process Session replaces the prior Human Resources Interview conducted during the previous accreditation survey. The Competence Assessment Process Session is where the JCAHO conducts their primary evaluation of how your organization determines the qualifications for, and competence of, your staff. Because there is no longer a Human Resources Interview, the Competence Assessment Process Session is the venue where multiple human resource issues are explored and standards are validated.

This video and accompanying workbook outline how and why the JCAHO holds the Competence Assessment Process Session and shows your staff how to represent their organization’s competence assessment practices during this process.

Your staff will learn:

• Why the Competence Assessment Process Session is performed
• How the Competence Assessment Process Session is conducted
• Methods used by the surveyor to determine how well your organization conducts its competence assessment processes
• What will occur during the Competence Assessment Process Session
• How best to prepare for the Competence Assessment Process Session
• How best to participate in the Competence Assessment Process Session