The Interview Tools for Nursing Leaders Video and Workbook will assist you and your staff in understanding the types of questions that will most likely be asked during the accreditation process and how to best respond to interview questions from surveyors. This video will help the Nursing Leaders in your organization understand:
What types of questions will be asked by the surveyors
How the interview participants are expected to respond
How best to prepare for the JCAHO accreditation process
How best to "showcase" your organization's compliance activities
A few of the potential question categories that may be asked of the Nursing Leaders in your organization include:
Orientation of new nursing staff and registry staff
Competency of staff
Staffing patterns and plans
Nursing Leadership structure and lines of authority
Management of nursing students, if applicable
Budgetary process
Plan of patient care
Nursing conflicts with the medical staff
Department supervisors/managers responsibilities
Use of standards of practice and/or clinical guidelines
Ongoing education and training of nursing staff
Nursing staff conflicts of care or ethical dilemmas
