Return Policy

Manuals:
Electronic (online) version:

If you are not completely satisfied with your manual for any reason, please contact us within 7 days of purchase and we will issue a full refund.

Printed text:

Please return the manual within 30 days of delivery via a traceable shipping method such as UPS, FedEx, or Certified USPS mail to the Returns address below, insuring product for its full purchase price. Purchaser is responsible for all shipping charges and may be responsible for the full purchase price if the product is lost in shipping or not returned within 30 days of original delivery. A refund (less all shipping charges) will be issued upon receipt of material.


Videos:
If you are not completely satisfied, return the video and workbook within 7 days of delivery via a traceable shipping method such as UPS, FedEx, or Certified USPS mail to the Returns address below, insuring product for its full purchase price. Purchaser is responsible for all shipping charges and may be responsible for the full purchase price if the product is lost in shipping or not returned within 7 days of original delivery. A refund (less all shipping charges) will be issued upon receipt of material in resalable condition. Video and workbook used for training purposes and subsequently returned are non-refundable.

Returns address:

MCN Healthcare
Attn: Returns
2111 S Trenton Way, Suite 110
Denver, CO 80231