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MCN’s Privacy Policy

Your Privacy Is Important To Us

Our Privacy Policy

At MCN Healthcare, we are committed to protecting your privacy.

We do not sell your data to 3rd parties for marketing purposes. Please read on for more details about our Privacy Policy. 


What information do we collect?  How do we use it?


When using MCN Healthcare Products

  • ellucid® Policy Manager
  • Policy Library
  • StayAlert!
  • StayAlert! Plus
  • Contract Manager
  • edept elearning


We collect basic information that we store securely within our systems such as first name, last name, user name, with the option to add business email, phone number and address. We use this data for operational (business) reasons, to enhance your user experience, and for secure access into our systems.


We may also use the information we collect to notify you about important changes to the website, new MCN Healthcare services and press releases that we think may be of interest to you. If you would rather not receive this information, please notify us or use the convenient one-click unsubscribe link included in each email. Make sure to notify us for each account or email address you have with us.


Will MCN Healthcare disclose the information it collects to outside parties? 


MCN Healthcare and its vendors do not sell, trade or rent your personal information to others. MCN Healthcare may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable partners for business purposes. 


User contact information collected such as email address, first/last name, and phone number may be used for business purposes within 3rd party products to enhance the customer experience. 


Usage Data is also collected within our products and analyzed within 3rd party applications allowing MCN Healthcare to optimize our users’ experience. This “event-level” data includes valuable information about how users move within our Applications; pages users visit on the MCN Healthcare website; and the number of clicks a certain feature within a product gets.   


How does MCN Healthcare protect customer information?


Only those who need to view user data for business purposes have access to do so. To ensure the security of your information, our site uses HTTPS (Hypertext Transfer Protocol Secure). Data sent using HTTPS is secured via Transport Layer Security (TLS) protocol. TLS is the standard protocol used to encrypt data as it is sent across the Internet.


What about “Cookies”?


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do provide the ability to help us customize our website and products. Most Web browsers automatically accept cookies, but you can change your browser to prevent accepting cookies.   


Opting Out


MCN Healthcare may send you newsletters, blogs, surveys or other information via email.  If you would not like to receive any or all of these communications, you may opt out by following the directions provided in the emails.




MCN Healthcare is not directed to individuals under 16 years of age.  MCN Healthcare does not intend to collect any Personally Identifiable Information from these individuals. If you are under the age of 16 years do not attempt to use the MCN Healthcare site or send any information about yourself including your name, address, telephone number or email address. No one under the age of 16 years may provide any personal information to the MCN Healthcare site.  If we learn that we have collected any personal information from a child under the age of 16 years, we will delete that information as quickly as possible.

If you believe that we may have information from or about a child under the age of 16 years please contact us at


Your Consent


By using our Websites, you consent to the collection and use of this information by MCN Healthcare. If we decide to change our Privacy Policy, we will post changes so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. MCN Healthcare reserves the right to amend this Agreement at any time, without prior notice, which amendment(s) are to be fully effective upon posting on this site. 


Tell Us What You Think


MCN Healthcare welcomes your questions and comments about privacy. Please use our contact form for questions and comments or call us at 800.538.6264.


This Privacy Notice is in effect as of January 1, 2020.

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