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LindenGrove Case Study

Policy Management Is Time-intensive In An Increasingly Complex Regulatory Environment

The Challenge

As a multi-facility, long-term care organization, LindenGrove’s operations are highly regulated at both the state and federal levels.

Several years ago, LindenGrove leadership recognized that its existing policy management system was failing to keep pace with the needs of its staff in an increasingly complex regulatory environment.

The Solution

“Many of our policy documents were on paper and organized into three-ring binders,” said Karen Sautbine, RN and Project Manager for LindenGrove, Inc.

At the time, each LindenGrove campus had its own process for creating, updating and organizing policy and procedure documents. As a result, completing even simple policy changes required significant time and coordination.

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    Policy Manager Customer  Testimonials

    "Highly Recommend Policy Manager"

    I would highly recommend Policy Manger to any healthcare organization to meet their document control needs.

    Meritus Medical Center Policy & Procedures Coordinator

    "We Save Significant Time".

    With MCN ‘s Policy Manager, department leaders and staff are saving significant time whenever a policy is accessed, updated, reviewed and approved.

    Brenda Bell Poplar Bluff Regional Medical Center

    "Easy to Learn and Use!"

    Cloud based, simple, user friendly, everyone in the facility can use it with minimal training with no oversight. Easy to learn and easier to use!.

    Kelli DeRuyter Hospital Administrator

    "User Friendly Software"

    This is a very easy, user friendly software that once learned, is a cinch to teach to others. We have used this software for just about a year and are very pleased with it.

    Lis McDonnell Nursing Office Manager

    "Superb Customer Support "

    They are very responsive not only to me as the administrator of the site but to employees who contact them for assistance.

    Lori Rothwell Regulatory Compliance Officer

    "It Keeps Getting Better"

    We continue to find uses for Policy Manager far beyond policies. The new features that continue to be added make the system even more valuable to us.

    Lori Rothwell Regulatory Compliance Officer

    "Light Years Ahead"

    With Policy Manager, MCN Healthcare has provided us a policy management system that’s light years ahead of what we had previously.

    Brenda Bell Poplar Bluff Regional Medical Center

    "Exactly What We Need"

    MCN Healthcare’s Policy Manager gives us exactly what we need: a standardized, highly accountable system for managing and updating policies.

    Karen Sautbine LindenGrove Medical Center

    "No More Paper-Based Policies"

    Prior to Policy Manager, we spent an enormous amount of time searching and processing paper-based policies.

    Denise Appel Policy & Procedure Coordinator

    “MCN Healthcare Has Been Indispensable."

    “Policy Manager, Policy Library, and StayAlert! have been indispensable to our accreditation compliance efforts.”

    Beverly McKenzie Director, Compliance Programs

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