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LindenGrove Case Study

Policy Management Is Time-intensive In An Increasingly Complex Regulatory Environment

The Challenge

As a multi-facility, long-term care organization, LindenGrove’s operations are highly regulated at both the state and federal levels.

Several years ago, LindenGrove leadership recognized that its existing policy management system was failing to keep pace with the needs of its staff in an increasingly complex regulatory environment.

The Solution

“Many of our policy documents were on paper and organized into three-ring binders,” said Karen Sautbine, RN and Project Manager for LindenGrove, Inc.

At the time, each LindenGrove campus had its own process for creating, updating and organizing policy and procedure documents. As a result, completing even simple policy changes required significant time and coordination.

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