Your Complete Policy Management Partner

Everything your healthcare organization needs to confidently maintain accreditation compliance.

Robust document control and workflow management software solution

Simplify & automate policy access, review and approval across your organization

Web-based library of more than 18,000 customizable policy documents

Instantly access up-to-date policies, procedures & forms authored by MCN experts

Automated regulatory notification system of daily email or mobile alerts

Keep current with regulatory changes from more than a dozen federal regulatory bodies, including TJC & NIAHO

What Our Customers are Saying

MCN Healthcare has been indispensable to our accreditation compliance efforts. With Policy Manager, Policy Library and StayAlert!, we have peace of mind that our policies will always be up-to-date and easy to locate.

Beverly McKenzie, Compliance Programs Director, IASIS Healthcare

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Helpful MCN Healthcare Resources

MCN Healthcare: StayAlert! - Immediate Regulatory Updates Icon

StayAlert! Headlines

Aug 26 2014
CMS Releases Free Learning Tool on Building Respect for LGBT Older Adults

The Centers for Medicare & Medicaid Services (CMS) has released a free learning tool on building respect for LGBT older adults.   The learning tool is intended for Long Term Care (LTC) providers and addresses the needs and rights of older LGBT adults in LTC. 

According to CMS, there are approximately 1.5 million adults over the age of 65 in the United States who identify as lesbian, gay, or bisexual. By 2030, those estimates are expected to rise to nearly 3 million. Estimates indicate that there are hundreds of thousands of older adults who are transgender. Many of these older LGBT adults in long term care facilities do not feel safe being open about their sexual identity.

The newly released learning tool was developed in collaboration with CMS, the U.S. Department of Health and Human Services (DHHS) Office of Public Affairs, the National Resource Center on LGBT Aging, as well as with input from advocacy groups. 

The learning tool consists of six modules and aims to educate care providers about the needs and rights of older LGBT adults. It introduces LTC and other aging service providers to LGBT aging and is designed to increase awareness of the issues faced by LGBT individuals living in LTC facilities. The learning tool includes video testimonials, quizzes, and helpful information on how to make LTC more inclusive for this population. Each module lasts approximately 10 minutes; the learning tool can be viewed over multiple sittings.

Below is a copy of the memorandum announcing the new learning tool,  Specific instructions for accessing the tool are outlined in the memo.

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Aug 26 2014
Recall of Sterile Convenience Surgical Packs by Customed, Inc.

Customed, Inc. initiated a recall of sterile convenience surgical packs. The products have been found to have a potential defect due to adhesion. The defect could result in loss of product sterility and lead to infection. No serious injuries or deaths have been reported as of August 21, 2014. Affected products were manufactured from January 9, 2009 to May 19, 2014, and distributed January 2009 to May 2014.

See the firm Press Release for a listing of recalled product catalog and lot numbers.

Products were distributed within the domestic (Puerto Rico Commonwealth, Florida State, New York State, US Virgin Islands); and international market (Geographical Area Central America-Costa Rica & Panama; and South America-Colombia).

Customers who have products should stop using the product lots included in the recall.  Customed, Inc. is notifying its distributors by mail and arranging for the products return. Customed is requiring distributors to notify any customers who received the product through redistribution. Customers with questions about this recall may contact Ms. Wanda Cotto, Recall Coordinator, at 10787-801-0100 Ext. 7540, Monday through Friday, 8:00 a.m. - 5:00 p.m., Eastern Time.

Read the MedWatch Safety Alert, including a link to the press release, by following the link below.

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Aug 25 2014
Class I Recall of Children’s Medical Ventures Gel-E Donut and Squishon 2 Gel-filled Products

The US Food and Drug Administration (FDA) and Children's Medical Ventures, Monroeville, PA is notifying health professionals and their health delivery organizations of a Class I recall of Gel-E Donut and Squishon 2 gel-filled products due to complaints about visible mold on the outer surface of the product.   The detected mold was determined to be Cladosporium and Penicillium Fungi, commonly found molds. Cladosporium has been known to cause several different types of invasive infections, including skin, eye, sinus, and brain infections especially in vulnerable populations such as neonates, critically ill patients, and patients with an impaired or weakened immune system. Cladosporium and Penicillium Fungi can also cause difficulty in breathing or allergic reaction. The use of affected product may cause serious adverse health consequences, including death.

These gel-filled products are used in hospitals, under the supervision of a caregiver, to support and cradle an infant's head and/or body, help ease pressure caused by long periods of stillness and allow for head movement while maintaining a supportive surface. The affected products were manufactured and distributed from July 1, 2012 to December 31, 2013.

On May 28, 2014, Children's Medical Ventures sent an "Urgent-Field Safety Notice" informing affected customers, end users, and distributors of the problem, actions that should be taken by the customer/product user in order to prevent risks to patients, and the actions planned by Philips/Children's Medical Ventures to correct the problem.

Please see the Class I Recall Notice below for detailed recall instructions provided by Children's Medical Ventures. Class I recalls are the most serious type of recall and involve situations in which there is a reasonable probability that use of these products will cause serious adverse health consequences or death.

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MCN Healthcare: Policy Library - Customizable Policy Documents Icon

Featured Policy Library Manuals

Policy Library Manuals: Ambulatory Surgical Center and Outpatient Surgery Department Policy and Procedure Manual Icon
Ambulatory Surgical Center and Outpatient Surgery Department Policy and Procedure Manual

MCN's NEW Ambulatory Surgical Center/Outpatient Surgery Department Policy and Procedure Manual is cross referenced to TJC standards, AAAHC standards and CMS regulations. Policies and procedures meet AORN and CDC recommendations and guidelines. This comprehensive reference guide has over 290 policies and procedures that are ready to customize to your organization. See also the Administrative Manual for Ambulatory Care Facilities and the Ambulatory Services EOC Manual.

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Policy Library Manuals: Central Service Policy and Procedure Manual Icon
Central Service Policy and Procedure Manual

MCN's Central Service Policy and Procedure Manual provides over 200 proven, up-to-date policies and procedures in a ready-to-customize format. This manual is cross referenced to federal regulations, as well as Joint Commission and NIAHO standards. References used include AAMI Recommended Practices, IAHCSMM Central Service Technical Manual, ASHCSP Training Manual for Health Care Central Service Technicians and AORN Recommended Practices.

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Policy Library Manuals: Post Anesthesia Care Policy and Procedure Manual Icon
Post Anesthesia Care Policy and Procedure Manual

MCN's Post Anesthesia Care Policy and Procedure Manual is a comprehensive resource that covers the latest "hot topic" regulatory and patient safety issues that are relevant to PACU! This manual includes administrative, operational, functional and patient-centered policies and procedures. Policies and procedures are cross-referenced to CMS regulations, Joint Commission standards and NIAHO standards.

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